Below are a few common questions we are asked by clients. However, if you have a question that has not been answered below, please contact us and we will be happy to help.
Transferring payroll to us is a simple process. Firstly, we understand the particulars of your payroll, we then accrue your employee’s information Name, Address, pay to date etc for entry in to our software. We are then ready to operate payroll, however, in some circumstances we can mirror your monthly/week pay run to ensure there are no errors.
No again transferring payroll to us is a simple process. We liaise with your current provider to agree a date of transfer, we request details of your employee’s particulars, Name, Address, pay to date etc for entry in to our software. We are then ready to operate payroll however, in some circumstances we can mirror your monthly/week pay run to ensure there are no errors.
No, transferring payroll providers can take place at any time in the tax year. We will carry over all cumulative, year-to-date payroll figures from your current payroll provider or your inhouse team.
This is really dependant on the complexity of your payroll. If your employees are mainly salary based with simple adjustments such as overtime or commissions then we can normally do this in a few days.
If your payroll is a little more challenging i.e. complex pension schemes, employee benefits and deductions in may take a little longer. If necessary, we can run a
Yes, our costs are fully inclusive. This means that all support, reporting, new starters, leavers, adjustments are all covered in our price for payroll services.
For some payrolls it may be necessary to charge a one-off set-up fee, however we would fully detail all cost in a quotation before we proceed, this way you can be absolutely sure of the costs up-front.
No problem, we can apply to HMRC on your behalf, set up a PAYE scheme for your business and advise you on pay and pension legislation.
Electronic PDF sent directly to our cloud portal for access by staff members or authorised recipient.
Electronic PDF, password encrypted and emailed directly to your employees or an authorised recipient.
We do not recommend the use of printed payslips due to the excessive carbon footprint and environmental impact, however, if they are required we can post them to your company for distribution or directly to employee home addresses, but this will incur an additional cost.
For standard payroll we guarantee 3 working days
For managed payroll we guarantee 5 working days
Clients that use our BACs bureau service should allow 3s day BACS processing cycle
Yes, your employees can contact us for advice or assistance either by the portal or telephone.
Yes, we can do this either by transfers from our client pay account or as a BACS Approved Bureau we have the facility to credit your employee’s bank accounts directly from your bank account.
You can get setup for BACS with your bank. If you intend to use Payroll Champions as a BACS Approved Bureau you should request an application as an ‘Indirect BACS Submitter’. We can help you through the process.
Your company would be registered by your bank as an Indirect BACS Submitter. You would be provided with a BACS Service Number which would be linked with our Bureau Service Number. We would then be able to submit a BACS file each pay period which would debit your company bank account with the net payroll totals and credit your employee’s accounts.
As a BACS Approved Bureau we have been thoroughly inspected by BACS and our Barclays bank and they have approved our quality procedures.
Payroll Champions are a registered HMRC agent therefore we can electronically file all forms and documentation directly with HMRC.
Payroll Champions partner NEST pensions (the Government Pension provider) and work with all mainstream pension providers so we can electronically file all forms and documentation directly.